We offer a 30-day returns and exchange policy. Please contact us within 30 days of receiving your delivery with your order number, a brief explanation of why you are returning the goods and/or exchange details.

We do not refund shipping fees for returns.

Please note we cannot refund or exchange earrings because of hygiene reasons. This policy is there for the protection and health of the customers. Please read our product description carefully before purchasing. Custom-made items are also not refundable. However, we are able to refund such items if it is faulty or damaged upon arrival.

Please get in touch with us be email with your order number, photographic evidence and a brief explanation. We will then send you returns information.